Privacy Policy

1 Introduction

Welcome to Jeet Farm House ("Jeet Farm", "we", "us", or "our"). We operate the website jeetfarm.in and provide premium wedding venue, banquet hall, farmhouse, and event hosting services in Delhi NCR, near GT Karnal Road.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over your information. By visiting our website, submitting a booking enquiry, or otherwise engaging with our services, you agree to the practices described in this policy.

We are committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and other applicable data protection laws.

2 Information We Collect

2.1 Information You Provide Directly

When you submit our booking form, send a WhatsApp enquiry, call us, or email us, we collect:

• Full name
• Phone number / mobile number
• Email address
• Event date and event type (wedding, reception, birthday, corporate event, etc.)
• Expected number of guests
• Venue preference (Grand Lawn, Banquet Hall, Poolside Garden, Terrace Lounge)
• Special requirements, menu preferences, or other details you share with us

2.2 Information Collected Automatically

When you browse jeetfarm.in, we (and our analytics partners) may automatically collect:

• IP address and approximate location (city / region)
• Browser type, language, device type, and operating system
• Pages visited, time spent, click patterns, and referring website
• Date and time of visit
• Cookies and similar tracking technologies (see Section 5)

2.3 Information from Third Parties

We may receive enquiries forwarded to us by wedding marketplaces and aggregators such as WedMeGood, WeddingWire, Sloshout, VenueLook, Weddingz.in, Justdial, and similar platforms. The information shared by these partners is governed by their own privacy policies.

3 How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries – calling you back, sending venue details, quotations, and availability.
• Booking management – confirming reservations, processing advances, and coordinating event logistics.
• Service delivery – arranging catering, decoration, accommodation, and other event-related services you request.
• Customer support – resolving questions, complaints, and feedback before, during, and after your event.
• Marketing communications – sending you offers, festive packages, and updates about Jeet Farm (only if you have opted in or are an existing customer; you can opt out anytime).
• Improving our website & services – analysing visitor behaviour to enhance content, user experience, and operations.
• Legal compliance – meeting our obligations under Indian laws, including taxation, GST, and any lawful request from authorities.
• Security & fraud prevention – protecting our website, our staff, and other customers from misuse, fraud, or unauthorised activity.

4 Legal Basis for Processing

We process your personal data on one or more of the following lawful bases:

• Your consent – when you fill out our booking form, subscribe to communications, or accept cookies.
• Contractual necessity – to fulfil booking and event-related obligations.
• Legal obligation – when we are required to retain or share data under Indian law.
• Legitimate interest – to run, improve, and secure our business and respond to your enquiries.

5 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to give you a better browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse traffic.

Types of cookies we use:

• Essential cookies – required for the website to function (form submission, navigation).
• Analytics cookies – used by Google Analytics and similar tools to understand how visitors interact with our pages so we can improve content and design.
• Marketing & remarketing cookies – used by services such as Google Ads and Meta (Facebook) Pixel to show our ads to people who have visited jeetfarm.in.
• Preference cookies – remember settings such as language or recently viewed venues.

You can disable or delete cookies through your browser settings. Disabling cookies may impact certain features of the website.

6 Sharing of Information

We do not sell your personal data. We may share limited information only with:

• Service partners – caterers, decorators, photographers, valet, and other vendors involved in delivering your event, on a need-to-know basis.
• Technology providers – website hosting, CRM, email service providers, payment gateways, and analytics tools (e.g., Google Analytics, WhatsApp Business).
• Regulators & authorities – when required by law, court order, or to enforce our legal rights.
• Business transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity under the same protections of this policy.

7 Data Security

We take reasonable physical, technical, and administrative measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These include:

• HTTPS / SSL encryption for data transmitted via our website
• Access controls and authentication on systems storing customer data
• Regular review of our systems and processes
• Staff training on confidentiality and data handling

While we strive to safeguard your information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you and the appropriate authorities if a personal data breach occurs that may affect your rights.

8 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations (including tax, accounting, and GST requirements), resolve disputes, and enforce our agreements. Typical retention periods include:

• Enquiry data: up to 24 months from your last interaction
• Booking and billing records: 8 years (as required under Indian tax and accounting laws)
• Analytics data: up to 26 months (Google Analytics default)

Once data is no longer required, it is securely deleted or anonymised.

9 Your Rights

Under the DPDP Act, 2023 and other applicable laws, you have the following rights over your personal data:

• Right to access – request a copy of the personal data we hold about you.
• Right to correction – ask us to correct inaccurate or incomplete information.
• Right to erasure – request deletion of your data where it is no longer needed (subject to legal retention obligations).
• Right to withdraw consent – withdraw any consent you previously gave us. Withdrawal will not affect the lawfulness of processing prior to the withdrawal.
• Right to grievance redressal – complain to our Grievance Officer (see Section 13) or to the Data Protection Board of India.
• Right to nominate – nominate another individual to exercise your rights in case of death or incapacity.

To exercise any of these rights, email us at info@jeetfarm.in with the subject "Privacy Request" along with details of your request. We will respond within a reasonable time, typically within 30 days.

10 Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under 18 without verifiable parental consent. If you believe we have collected information from a child without proper consent, please contact us and we will promptly delete such information.

11 Third-Party Links & Services

Our website may contain links to third-party websites (such as our YouTube channel, social media profiles, or partner venue platforms). Once you click such a link and leave jeetfarm.in, this Privacy Policy no longer applies. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

We encourage you to review this page periodically to stay informed about how we protect your information.

13 Contact Us & Grievance Officer

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how we handle your personal information, please contact our Grievance Officer:

If you are not satisfied with the response from our Grievance Officer, you may approach the Data Protection Board of India established under the DPDP Act, 2023.